Quality and Safety

At UPMC Children’s, our approach to providing quality care is not only multidisciplinary, but multifaceted. Learn about how we prevent hospital-acquired conditions, work with patients to ensure successful management of issues related to population health, and meet the needs of some of our most vulnerable patients through our specialty programs.

If you have kids, be glad you have Children’s.

We’re proud of the outcomes that we’ve achieved at UPMC Children's Hospital of Pittsburgh:

Quality Leaders

Dr. Andrew R. Buchert, MD, MSL
Vice President of Medical Affairs
President, Pennsylvania Pediatric Health Network (CIN)

Paula Eicker, MSN, RN, NEA-BC
Chief Nursing Officer, Vice President Patient Care Services

Megan Clapp, MSN, RN, CPN
Director, Quality, Patient Safety, Regulatory and Infection Prevention

Dr. Srinivasan Suresh, MD, MBA, FAAP
Vice President, CIO & CMIO
Professor of Pediatrics
Director, Division of Health Informatics
Faculty, Pediatric Emergency Medicine, PITT

Quality Staff Teams:

Administrative and Analysts
Emergency Preparedness
Infection Control
Patient Safety
Quality Improvement
Regulatory & Accreditation

2026 Quality Outcomes:

Adverse Drug Events (ADE) (Level E): There have been 0 adverse drug events.
Central Line Associated Bloodstream Infections (CLABSI): Less than 1 patient will develop an infection for every 1000 days that they have a central line days.
Hand Hygiene: 96%.
Surgical Site Infections (SSI) - Cardiac/neuro shunt/spinal fusion: Less than 1 patient will develop an infection for every 200 surgeries.
Patient Experience: In 2025, more than 90% of patients/families would recommend UPMC Children’s Hospital of Pittsburgh.