Your First Visit to the Hearing Center

The diagnosis of sensorineural hearing loss is established using comprehensive audiologic testing. During the first visit to the Hearing Center, yourchild is evaluated by the program director and, as needed, by specialists by the following Children's Hospital divisions and departments:

  • Audiology
  • Biofeedback
  • Genetics
  • Laboratory Medicine
  • Neurology
  • Ophthalmology
  • Otolaryngology
  • Paul C. Gaffney Diagnostic Service
  • Radiology
  • Speech Therapy

Because of this complete evaluation, children are seen at Children's Hospital's main campus in the Lawrenceville section of Pittsburgh. The time required for your child’s first visit will vary according to the number of appointments scheduled for that day. Please try to arrive at least 20–30 minutes before your child's first appointment. If you are unable to keep your child’s scheduled appointment, please call the office at least 24 hours in advance to cancel.

What to Bring

To help the staff evaluate your child, please bring all of the following items that apply to your child when you come for your child's first visit:

  • Copies of medical records
  • Copies of past hearing tests
  • Copies of laboratory results
  • All radiology tests/studies
  • Referral from your child's doctor

Photocopies of the above information will be made, and all originals will be returned to you, your child's doctor or the lending hospital.


Please bring your child's insurance identification information or your child's Department of Medical Assistance Access card with you. Prior authorization for each visit must be obtained if you have coverage through an HMO (Health Maintenance Organization) or PPO (Preferred Provider Organization). If proper authorization is not obtained prior to your child's visit, you will be responsible for payment. If your plan requires a co-payment for an office visit, please bring cash or a check in the appropriate amount.